New Multi-Location Dashboard Now Available
Published: June 5, 2025 | Category: Product Updates | Reading Time: 3 minutes
We're excited to announce the launch of our most requested feature: the Multi-Location Dashboard! This powerful new tool allows businesses with multiple locations to monitor and manage all their online reviews from a single, unified interface.
What's New?
Unified Overview
See all your locations at a glance with our new consolidated dashboard. Get instant insights into:- Overall rating across all locations
- Total review volume and trends
- Locations that need immediate attention
- Performance comparisons between sites
- Rating trends over time
- Review volume by platform (Google, Yelp, Facebook)
- Response rates and average response times
- Top keywords mentioned in reviews
- By region (Northeast, Southwest, etc.)
- By performance (highest/lowest rated)
- By business type (restaurants, retail, service centers)
- Custom tags for franchises or management groups
- Side-by-side location performance comparisons
- Identify your best and worst-performing locations
- Benchmark against location averages
- Track improvement over time
- Get notified when any location receives a negative review
- Set custom alert thresholds per location
- Prioritize notifications by location importance
- Escalation rules for urgent issues
- Generate reports across all locations or specific groups
- Export data for executive presentations
- Schedule automated weekly/monthly summaries
- Track progress against company-wide goals
- Assign team members to specific locations
- Set permissions for regional managers
- Track who's responding to reviews at each location
- Maintain brand consistency across all sites
- Starter Plan: 1 location
- Business Plan: Up to 10 locations
- Enterprise Plan: Unlimited locations
- Automated competitor benchmarking across markets
- AI-powered insights to identify trends across locations
- Advanced scheduling for location-specific campaigns
- Integration with POS systems for operational correlation
Location-Specific Insights
Drill down into individual locations to see:Smart Filtering & Organization
Organize your locations however makes sense for your business:Key Features
📊 Comparative Analytics
🚨 Smart Alerts
📈 Consolidated Reporting
👥 Team Management
Perfect for These Business Types
Restaurant Chains
Monitor food quality, service speed, and cleanliness across all your locations. Quickly identify locations that need operational improvements.Retail Franchises
Track customer satisfaction, product availability, and staff performance. Ensure brand standards are maintained across all franchisees.Service Businesses
Monitor service quality, response times, and customer experience across multiple service centers or branches.Healthcare Practices
Track patient satisfaction, wait times, and care quality across multiple offices or clinics.How to Get Started
Step 1: Add Your Locations
Simply click "Add Location" and we'll help you find and verify each of your business listings across Google, Yelp, and other platforms.Step 2: Organize Your Locations
Create groups that make sense for your business structure. You can always reorganize later as your business grows.Step 3: Set Up Notifications
Configure alerts for each location based on your management structure. Regional managers can get notifications for their areas, while executives can receive summaries.Step 4: Invite Your Team
Add team members and assign them to specific locations or regions. Everyone gets the access they need without overwhelming anyone with irrelevant notifications.Customer Success Story
"The multi-location dashboard has transformed how we manage our 47 restaurant locations. We can instantly see which locations are struggling with customer satisfaction and deploy our regional managers to help. In just 3 months, we've improved our average rating from 4.1 to 4.6 stars across all locations."
— Sarah Chen, Operations Manager, Pacific Coast Dining Group
Pricing & Availability
The Multi-Location Dashboard is available now for all Business and Enterprise plan customers at no additional cost. Starter plan customers can upgrade to access this feature along with other advanced tools.
Current Plan Limits:
What's Next?
We're already working on the next phase of multi-location features, including:
Ready to Consolidate Your Review Management?
If you're managing multiple locations and struggling to keep track of customer feedback across all your sites, the Multi-Location Dashboard is designed for you.
Existing customers: Log into your dashboard to explore the new features New customers: Start your free trial and add all your locations
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Questions about the Multi-Location Dashboard? Our support team is here to help you get set up. Contact us at [email protected] or check out our setup guide.